السلام عليكم ورحمة الله وبركاته، May Allah reward you with goodness. I submitted a form for a 1-on-1 consultation with you about a week ago, but I haven’t received any updates yet. Should I expect a notification by email, or could you kindly let me know how the process works? May Allah bless you.

Ustadh AbdulAziz al-Haqqan

I personally sent u a watsapp may Allah reward you and you haven't replied yet. Maybe you can contact our support number.